Shipping cost is based on the product weight and delivery location. The weight of any product can be found on its detail page.

To speak to a KT Professional  customer care specialist, call us on 08928085652 / 022 29253959 or email ktpsalesonline@gmail.com

Shipping

Please allow at least seven business days for your order to be delivered.

Online orders received Monday through Friday by 2 p.m. IST are generally processed and shipped on the same day, excluding holidays. Orders received after 3 p.m. will be processed and shipped on the following business day. Orders received on Saturday and Sunday will be processed on the following Monday. We offer Next Day, 2nd Day, 3-Day Select, and ground shipping.

Please note that we can only accept orders being shipped within Pan INDIA

Returns

If you are dissatisfied with your online order for any reason, you may return any unopened and unused products for a full refund, minus shipping costs. All returns require a Return Authorization Number (RA #). To receive an RA #, please call 08928085652 / 022 29253959 and ask to speak to a customer care specialist, or email us at ktpsalesonline@gmail.com. Return Authorization requests must be completed within 30 days of receiving your order. Return Authorization requests received after 30 days may not be accepted.

All refunds will be credited to the original payment method. Original shipping fees will not be refunded.

When submitting an item for return, please obtain an RA # as instructed above. Please write the RA # on your original packing slip and include the packing slip in the return package, retaining a copy for your records. Please also write the RA # on the outside of your return packaging. You are responsible for any return shipping fees. We recommend shipping all return packages via a reliable carrier.

For more information on our return policy, call us toll-free at 08928085652 / 022 29253959 or mail us on ktpsalesonline@gmail.com